Operations Coordinator

Operations Coordinator

We are seeking an organised and reliable Operations Coordinator to support people processes, systems and day to day operations within a values driven organisation.

Position: Operations Coordinator
Salary: £28,000 per annum
Location: Hybrid, Cornwall (3 days office based, 2 days home based)
Hours: Full time
Contract: Permanent
Closing Date: 23rd February 2026

About the Role

This role plays a key part in keeping the organisation running smoothly behind the scenes. Working closely with the Head of People and Operations, you will provide practical administrative and coordination support across HR, IT systems, tools and office management.

The role offers variety and the opportunity to grow over time, with scope to take on more responsibility as your experience develops.

Key responsibilities include:

•   Supporting HR administration including onboarding and offboarding
•   Maintaining HR systems and employee records
•   Managing HR inbox queries and supporting recruitment administration
•   Coordinating IT access, equipment and digital tools for staff
•   Acting as internal administrator for systems such as Google Workspace and Slack
•   Supporting office management, suppliers and subscriptions
•   Acting as a first point of contact for operational queries
•   Maintaining internal policies, guidance and documentation
•   Supporting risk, compliance and incident recording
•   Identifying opportunities to improve systems and ways of working

About You

You will be organised, dependable and enjoy helping others work effectively.

You will have:

•   Experience in an administrative or coordination role
•   Strong attention to detail and ability to manage multiple tasks
•   Confidence using digital systems and learning new tools
•   Clear communication skills and a collaborative approach
•   Good judgement when handling queries and knowing when to escalate
•   A strong commitment to equity, diversity, inclusion and safeguarding
•   A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

•   Experience in operations, HR or office support
•   Experience working in a charity or values led organisation
• Spanish Language skills

About Cool Earth

We stand no chance of fighting the climate crisis unless we halt rainforest destruction. At Cool Earth, in direct, day to day partnership with Indigenous and local people we have developed the most effective, efficient, and ethical way of doing exactly that. These communities have an unrivalled track record of keeping rainforests standing and stabilising our global climate.

Today, with the drivers of destruction more powerful than ever, Cool Earth works to increase community resilience against these threats. With funding from over 50,000 supporters, we back local expertise with the two most agile resources any community can use to protect their land: cash and data. Across the Amazon and Congo Basins and Papua New Guinea, Cool Earth is reinventing rainforest conservation.

Benefits

•   Flexible working with opportunities to work from home and from the office
•   Employee Assistance Programme providing 24/7 wellbeing support
•   Learning and development budget and access to training
•   Generous annual leave and enhanced family leave policies
•   Paid time off for volunteering and payroll giving scheme
•   Supportive and inclusive working culture

Other roles you may have experience of could include: Operations Assistant, HR Administrator, Office Manager, People Coordinator, Business Support Officer, Operations Officer, Executive Assistant, Administrative Coordinator

If this role sounds like a good match for your skills and values, we would love to hear from you!