South West International Development Network (SWIDN)
Registered charity no. 1173320
1. Who we are
SWIDN is a registered charity (charity number 1173320).
SWIDN's registered address is Brunswick Court, Brunswick Square, Bristol BS2 8PE.
SWIDN connects NGOs, civil society, think tanks, academics, consultants and private sector organisations based in the south west to enable them to work together collaboratively towards the achievement of the Sustainable Development Goals (SDGs). With the shared goal and desire to see an end to global poverty, SWIDN plays an active role in supporting charitable and voluntary organisations with advice, information, training and networking opportunities, both through events and through the SWIDN website and other online channels, to enable them to pursue their charitable purposes, collaborate more effectively and improve the efficiency and management of their resources.
The South West International Development Network (SWIDN) is dependent on the financial contributions of its Members. Developing a better understanding of both Members and non-Members who have opted in to receive SWIDN communications through your personal data (name, address, email, etc) allows us to operate and communicate more effectively with you. We are committed to protecting any personal information we have about you. This Privacy Statement sets out how we obtain, use and protect your personal information.
We are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 and the Privacy & Electronic Communications (EC Directive) Regulations 2003.
The SWIDN website contains links to websites owned and operated by third parties. These third party websites have their own privacy policies – we cannot accept any responsibility or liability for the privacy practices of such third party websites.
3. What information does SWIDN collect about me?
When you contact SWIDN to become a Member or engage with online content such as signing up to our mailing list, or you telephone, email or write to SWIDN, or engage with SWIDN via social media channels, we may receive and retain personal information about you. This can consist of information such as your name, organisation, email address and postal address.
By submitting your details, you enable SWIDN to continue to operate the network in the way that it currently does and provide you with access to the information, training, events or online content that you select.
Data Protection law recognises that certain categories of personal information are more sensitive. This is known as ‘sensitive personal data’ and covers health information, race, religious beliefs and political opinions. We do not collect this type of ‘sensitive personal data’.
SWIDN may also use publicly available information to identify people who express an interest in working with organisations similar to SWIDN, or who may be interested in a high profile public association with SWIDN or with the international development sector in the south west. This information may include newspaper or other media coverage, open postings on social media sites such as Twitter and LinkedIn, and data from Companies’ House and the Charity Commission.
4. How will SWIDN use the information collected about me?
SWIDN may use your personal information for a number of purposes including the following:
- in relation to correspondence you have with us (whether by letter, email, text, social media, message board or any other means)
- to process your Membership fee
- for internal record keeping
- to fulfil sales contracts you may have entered into with SWIDN
- to contact you about any content you provide
- to invite you to participate in surveys or research about SWIDN or our work (participation is always voluntary)
- for marketing purposes
- to provide you with information about our activities
5. Your debit, credit card information and bank details
When you pay a SWIDN Membership fee we use an online payment processing platform called Stripe to process the payment. When you book onto a SWIDN training course, we use EventBrite and PayPal to process those payments. When you pay through these platforms your bank/payment card details are not provided to us. These platforms are external to SWIDN but are widely used and reputable within the industry, however we recommend you check their own privacy policies for further information.
6. Legitimate interest
In some instances, we collect and use your personal information by relying on the legitimate interest legal basis. This includes and is not limited to:
- If you live in a household which has made a financial transaction with SWIDN in the last 5 years
- If you have applied to be a volunteer with SWIDN in the last 5 years
- If you are currently signed up to a training course or other paid-for event (which has not yet happened)
- If you are or have been a staff member, volunteer or trustee of SWIDN in the last 5 years
- If you signed up for more information on our website
This means that we have a legitimate organisational interest to use your personal information in order to respond appropriately to you.
7. Your choice
It is your choice as to whether you want to receive information about SWIDN and the ways you can get involved. If you do not want us to use your personal information in these ways, please let us know.
You may opt-out of communications at any time by clicking the ‘unsubscribe’ link at the foot of our general mailing list (administered through MailChimp) emails. You can also change any of your contact preferences in the same way, or at any time by emailing: firstname.lastname@example.org
We will not use your personal information for marketing or other communication purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we may retain your details on a list to help ensure that we do not continue to contact you again.
8. Will SWIDN share my personal information with anyone else?
SWIDN will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
We may need to share your information with “data processors” such as service providers, associated organisations or agents who may help us to prepare and send communications to you relating to our activities. These “data processors” will only act under our instruction and we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
We will also comply with legal requests where disclosure is required or permitted by law (for example to law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
9. How long will SWIDN keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity or related authorities, for example, we will keep a record of Membership and training payments for a period of 7 years.
If you request that we stop communicating with you, we may keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user-generated content, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted, unless otherwise stated at the point of generation.
10. How does SWIDN update, correct, or delete my personal information?
The accuracy of your information is very important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, please contact us:
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
11. Under 16s
If you are under 16 and would like to get involved, please ensure that you have consent from a parent or guardian before giving us your personal information. We don’t routinely collect information from those under 16.
13. Complaints, compliments or comments
If you are unhappy with our services or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services.
South West International Development Network (SWIDN), May 2018