Frequently asked Questions

If you would like to ask SWIDN a question please get in touch. 


Is SWIDN a non-profit? 

Yes, were a registered charity in England & Wales number 1173320. We have formed a board of trustees 


Why does SWIDN charge a membership fee?

SWIDN uses your membership fee to continue operating the network. Our aim is to organise more quality events, professional training and continually improve this website so that it's a valuable resource supporting members and the wider public to deliver on the Sustainable Development Goals by 2030.


What's the difference between joining as an organisation or as an individual?

For the full list of differences/benefits, please visit the 'Join us' section of the website.


How do I report a problem with the website?

Please complete this form with as much detail as possible so we can get onto our developer to fix it. 


Do you have a data protection policy? 

Yes, you can find it here.


How is my payment processed? 

We use Stripe to process your payment online. Any debit/credit card charges are included in your membership fee and you will receive a receipt via email. 


Where can I find information on using SWIDN eGroup?

Full details on how to use the SWIDN eGroup/email discussion list can be found here.


How do I pay for my membership? 

The link in the email sent to you requests that you visit https://www.swidn.org.uk/users/payment to complete your payment. This requires you to log in. If you are having trouble please follow this membership registration help page